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Privacy Policy

📥 Information We Collect

We may collect the following types of personal information when you interact with our website:

  • Contact Information: Name, email address, phone number, shipping and billing address
  • Account Details: Username, password, and customer preferences
  • Payment Information: Credit/debit card details or other payment methods (processed securely through third-party payment processors)
  • Order History: Items purchased, transaction dates, and order status
  • Device & Usage Data: IP address, browser type, operating system, referring URLs, and browsing behavior

🎯 How We Use Your Information

We use your information to:

  • Process and fulfil orders
  • Communicate order updates, promotions and special offers
  • Improve website functionality and user experience
  • Respond to customer service inquiries
  • Prevent fraud and ensure site security
  • Comply with legal and regulatory obligations

🤝 Sharing Your Information

We do not sell your personal information. We may share your data with:

  • Trusted third-party service providers (e.g., payment processors, shipping carriers, email marketing platforms)
  • Legal authorities, when required by law, or to protect our rights

All third parties are contractually required to protect your data and use it solely for the intended purpose.

🍪 Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences
  • Analyze site traffic and performance
  • Deliver personalized content and advertising

You can manage or disable cookies through your browser settings at any time.

🔐 Data Security

We implement industry-standard security measures to protect your personal information. However, no internet transmission is entirely secure. We encourage you to:

  • Use strong, unique passwords
  • Keep your login information confidential
  • Contact us immediately if you suspect unauthorized access to your account

🌍 Your Rights

Depending on your location, you may have  the right to:

  • Access, correct, or delete your personal data
  • Opt out of marketing communications
  • Request a copy or transfer of your data (data portability)
  • File a complaint with a data protection authority

To exercise these rights, contact us at privacy@sikascouture.com.

👶 Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from minors.

🔄 Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.