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Refund Policy
🛒 Sale of Items
By completing a purchase on our website, you acknowledge and agree to the following:
- Sale Items Are Final. We do not offer refunds under any circumstances, including dissatisfaction with style, fit, color, or personal preference.
- This policy applies to all items, including clothing, accessories, footwear, custom orders, and sale merchandise.
- We strongly encourage all customers to carefully review product descriptions, sizing charts, and photos before placing an order.
🔄 Exchanges
- Products may be exchanged only once for another item of equal value, and must be requested within 5 Business Days of Delivery.
- No Refunds will be issued under any circumstances.
- To initiate an exchange, please contact us at [support@sikascouture.com] with your order details.
🛠Damaged or Incorrect Item
While we do not offer refunds, your satisfaction is important to us. If your order arrives:
- Damaged or
- Incorrect or not as described
Please contact us within 48 hours of delivery at [support@sikascouture.com] with the following:
- Your Order Number
- Clear photos of the item and packaging
- A Brief Description of the issue
We will assess the issue and, at our discretion, may offer a replacement or store credit.
📦 Shipping & Handling
- Shipping Fees are Non-Refundable.
- If a package is returned due to an Incorrect or Incomplete Address provided by the customer, additional Reshipping Fees will apply.