Refund Policy

🛒 Sale of Items

By completing a purchase on our website, you acknowledge and agree to the following:

  • Sale Items Are Final. We do not offer refunds under any circumstances, including dissatisfaction with style, fit, color, or personal preference.
  • This policy applies to all items, including clothing, accessories, footwear, custom orders, and sale merchandise.
  • We strongly encourage all customers to carefully review product descriptions, sizing charts, and photos before placing an order.

🔄 Exchanges

  • Products may be exchanged only once for another item of equal value, and must be requested within 5 Business Days of Delivery.
  • No Refunds will be issued under any circumstances.
  • To initiate an exchange, please contact us at [support@sikascouture.com] with your order details.

🛠 Damaged or Incorrect Item

While we do not offer refunds, your satisfaction is important to us. If your order arrives:

  • Damaged or
  • Incorrect or not as described

Please contact us within 48 hours of delivery at [support@sikascouture.com] with the following:

  • Your Order Number
  • Clear photos of the item and packaging
  • A Brief Description of the issue

We will assess the issue and, at our discretion, may offer a replacement or store credit.

📦 Shipping & Handling

  • Shipping Fees are Non-Refundable.
  • If a package is returned due to an Incorrect or Incomplete Address provided by the customer, additional Reshipping Fees will apply.